BOOKING TERMS AND CONDITIONS
1.FOOD AND BEVERAGE
Balansat-Torremar offer a variety of meal plans. Meals are not included
within a room rate. Meal plans must be selected during the booking
process. All meals are charged except for infants under 2 years age.
Children aged 1 year or under may stay free of charge..
Children aged 2-12 years has a 50% reduction in meal plans.
Should you require a cot, please ask at the time of booking.
Apartamentos Balansat-Torremar smoke allowed outside.
Apartamentos Balansat-Torremar. Pets are not allowed.
5.DISCOUNTS AND OFFERS
Balansat-Torremar promote discounts and special prices on
www.balansatresort.com . User will always be informed during the
booking process of the price and discounts available.
If you have a promotional code, enter to benefit from exclusive offers
GENERAL TERMS AND CONDITIONSThe
purpose of this document is to regulate the GENERAL TERMS AND/OR
CONDITIONS of on-line Reservation services of the company Apartamentos
Balansat-Torremar registered at Puerto de San Miguel s/n, 07815 San
Juan-Ibiza, B07-818552. The terms "You" and "User" are used herein to
refer to any individual and/or entity that for whatever reason accesses
www.balansatresort.com or uses the services.
The use of these
services presupposes full and unconditional acceptance and the validity
of each and every one of the General Terms and/or Conditions (which
shall be deemed to be automatically incorporated in the agreement
entered into with Apartamentos Balansat-Torremar without their written
transcription therein being necessary) included in the latest updated
version of these General Terms and/or Conditions.
1 USE OF THE RESERVATION SYSTEM
On-line Reservation Services are purposed to the Reservation of a room in Apartamentos Balansat-Torremar.
USE OF THESE SERVICES PRESUPPOSES FULL AND UNCONDITIONAL ACCEPTANCE AND
THE VALIDITY OF EACH AND EVERY ONE OF THE GENERAL TERMS AND/OR
CONDITIONS INCLUDED IN THE LATEST UPDATED VERSION OF THESE GENERAL TERMS
Whenever user makes use
of the service, user will receive procesing confirmation by email
including the information that user's purchase order is in the process
of being confirmed. If user becomes a consumer once the total amount or
deposit corresponding to the Reservation has been charged, he or she
will receive an email confirming the reservation, which will act as
proof of the reservation. Booking will be not confirmed without this
proof and a payment proof.
The reservation is
confirmed and guaranteed all night long with a credit card. If the
client fails to show up without prior notice, the first night's stay
will be charged (VAT and taxes included).
CANCELLATION OF A RESERVATION
credit card is just a guarantee. The customer will not be charged of a
cancellation fee always provided that cancellation is done before the
time established as deadline (at local time of the hotel) on the day of
arrival. Once the deadline has been passed, Apartamentos
Balansat-Torremar will charge a cancellation fee as compensation.
The cancellation fee of Apartamentos Balansat-Torremar is equal to the price of the first night (VAT and taxes included)
The deadline arrival times at the hotel is: 2 days before arrival day.
RATES AND TAXES
displayed in our website are valid for the period indicated. When
justifiable reasons exist Apartamentos Balansat-Torremar reserves the
right to amend these rates without prior notice.â€¨The rates relative to a
reservation are displayed during the reservation proccess. VAT/TAXES
are included in the rates as well as any applicable additional taxes
according to local regulations.
2 USE OF WEBSITE SERVICES
undertakes to make use of the services in accordance with the Law,
decency, respectability and law and order and in accordance with the
provisions of these General Terms and Conditions. Consequently, user has
the obligation of refraining from using the services for illicit
purposes and effects and/or contrary to what is established in these
General Terms and Conditions, in a manner that may be injurious to the
rights and/or interests of third parties or that may in any way harm
Apartamentos Balansat-Torremar and/or its image or the services.
good efficiency and user's benefit, Apartamentos Balansat-Torremar may
at any time and without prior warning modify the services provided or
the operational, technical or usage conditions of the services.
Similarly, with a view to improving the service and establishing an
optimum quality level, users are invited to suggest any modifications
they may consider useful by contacting Apartamentos Balansat-Torremar.
Personal Data Protection
of the on-line Reservation services offered via
www.balansatresort.com are voluntarily providing data of a
personal type and expressly and unconditionally agree in full to
Apartamentos Balansat-Torremar processing them automatically and
including them in a file for the purpose of being able to offer and
provide their services. This file is the responsibility of Apartamentos
Due to the characteristics of the Apartamentos
Balansat-Torremar services and in order to develop and meet its targets,
it may be necessary for these personal data to be ceded to third
parties. These personal data may be transferred to companies and/or to
other interested parties. The only purpose of the transfer of personal
data to these entities is the correct rendering of the services offered
by Apartamentos Balansat-Torremar.
At this time, except for when
indicated otherwise, user is giving consent such that your personal data
may be used by Apartamentos Balansat-Torremar and/or third parties
related to the leisure tourism, and hospitality industries, for purposes
of advertisement and new business development. These can include the
emission of commercial communications through electronic media, in order
to measure levels of customer satisfaction.
User may have the option
to check/uncheck the newsletters field during the booking process and
prior to accepting the general terms and conditions. (do not agree to
receive advertisements and commercial information).
available their personal data have the right at all times to access the
file and exercise their rights of rectification, cancellation and
opposition in accordance with the terms and conditions laid down in data
protection legislation. Similarly, user's consent to the processing and
transfer of its personal data will be revocable at all times without
retroactive effect, as per the provisions of Sections 6 and 11 of
Spain's Law 15/1999, of 13th December 1999, of the Protection of
Apartamentos Balansat-Torremar booking services are
not to be used by children, therefore Apartamentos Balansat-Torremar
neither requests nor collects information relating to children.
collect information through such devices as cookies or log files on the
browsing habits of its www.balansatresort.com users. These
devices are associated exclusively with one user and its own personal
computer. In these cases, Apartamentos Balansat-Torremar will only use
these data as a whole and with the ultimate aim of improving its
The electronic document with which the reservation is
formalized is archived electronically during the established statutory
period. Clients may access data by exercising their corresponding access
rights in the aforementioned manner.
3 CORRECT USE OF WEBSITE CONTENT
material included on this www.balansatresort.com and any other
Site owned, operated, licensed or controlled by Apartamentos
Balansat-Torremar, such as text, graphics, logos, images and
photographs, is the property of Apartamentos Balansat-Torremar its
subsidiaries, affiliated companies and/or third-party licensors and is
protected by Spain's and international copyright laws. Modification or
violates Apartamentos Balansat-Torremar intellectual property rights.
Content may not be copied, distributed, republished, uploaded, posted
or transmitted in any way without the prior written consent of
4 RIGHT TO AMEND THE GENERAL TERMS AND CONDITIONS
Balansat-Torremar reserves the right to amend these General Terms
and/or Conditions, informing users of the amendments made via
5 GUARANTEE AND DISCLAIMER
Apartamentos Balansat-Torremar DOES NOT GUARANTEE THE RELIABILITY,
AVAILABILITY OR CONTINUITY OF THE SERVICES MADE AVAILABLE TO USER AND,
CONSEQUENTLY, DISCLAIMS ALL LIABILITY FOR ANY DAMAGES AND/OR LOSSES OF
ANY TYPE THAT MAY BE DUE TO THE LACK THEREOF. NEVERTHELESS, AND TO THE
EXTENT THAT THIS IS POSSIBLE, IT WILL ENDEAVOUR TO MAKE TECHNICAL
ASSISTANCE AVAILABLE TO THE AFFECTED PERSON. LIKEWISE, Apartamentos
Balansat-Torremar WILL SEEK TO RESOLVE THE INTERRUPTION AND, WHENEVER
POSSIBLE, PUT ALTERNATIVE MEASURES AT THE DISPOSITION OF THE USER.
Apartamentos Balansat-Torremar DOES NOT UNDERTAKE TO CONTROL AND HAS
NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR THE PRESENCE OF VIRUSES OR
OTHER ELEMENTS THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF
USER OR PERSONS WHO VISIT THE SITE AND, CONSEQUENTLY, IS NOT
RESPONSIBLE FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY RESULT
5.3 IF, IN SPITE OF ACTING WITH DUE DILIGENCE AND
FORESIGHT, Apartamentos Balansat-Torremar IS UNABLE TO PROVIDE THE
BOOKED ROOMS FOR REASONS THAT ARE NOT ATTRIBUTABLE TO Apartamentos
Balansat-Torremar OR SHOULD IT BE IMPOSSIBLE TO RENDER THE SERVICES
UNDER THE AGREED TERMS AND CONDITIONS Apartamentos Balansat-Torremar
SHALL OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND OF THE
TOTAL AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR
CATEGORY OR QUALITY. IF, AS A RESULT OF THE SUBSTITUTION, THE SERVICE
WERE TO BE OF INFERIOR CATEGORY OR QUALITY, Apartamentos
Balansat-Torremar MUST REFUND THE DIFFERENCE.
6 GENERAL SAFEGUARD
any of the provisions of these General Terms and/or Conditions be
declared null and void or unenforceable, the remaining Conditions shall
be maintained in the agreed terms. Apartamentos Balansat-Torremar
undertakes to substitute the provision in question by a provision that
most closely complies with the intent initially pursued by the parties.
PROVISION IN THIS AGREEMENT SHALL IN ANY WAY AFFECT MANDATORY
CONSUMER-RELATED REGULATIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY
WAIVE YOUR RIGHT OF ABANDONMENT.
7 ACCEPTANCE OF RULES OF USE
is aware of the fact that the use of the on-line Reservation services
presupposes full and unconditional acceptance of each and every one of
the provisions of the Rules of www.balansatresort.com in the
version published by Apartamentos Balansat-Torremar at the moment that
user contracts the service. Such Rules of Use complete these General
Terms and/or Conditions in all aspects that are not in opposition to
them. Consequently, user must be aware of the importance of reading the
Web Site's rules prior to accessing it and/or making use of the
8 APPLICABLE LAW
These General Terms and/or Conditions
are governed by Spanish Law. For the settlement of any disputes that may
arise in connection with their total or partial validity, execution,
compliance or resolution, Apartamentos Balansat-Torremar and user,
expressly waiving their own or any other venue that may correspond to
them, agree to abide by the jurisdiction of the Courts and Tribunals of
Ibiza. This contract constitutes the total and complete agreement
between Apartamentos Balansat-Torremar and user and substitutes all
previous pacts, undertakings, statements and agreements, whether written
or oral, that may have existed previously between both parties.
any case, any controversy that may arise from the provision of services
at the hotel in which the client is staying shall be submitted to the
Courts and Tribunals of Ibiza